Shipping policy

Thank you for shopping with Esthétique Wellness Club! This policy explains how we process, ship, and deliver your orders.

Order Processing

Except as otherwise stated on our website, orders will be processed as soon as possible. Processing times may vary during holidays, launches, or periods of high order volume.

Once your order ships, you'll receive a shipping confirmation email with tracking information.

Shipping Methods & Delivery Times

We currently ship orders within the United States using available domestic shipping services.

Available shipping methods and estimated delivery times will be displayed at checkout. Delivery times are estimates, not guarantees, and begin once your order has shipped. Delays may occur due to carrier disruptions, weather, holidays, or other circumstances outside our control.

Shipping Costs

Standard shipping is $9.95 per order for eligible US orders under $175.

Enjoy free standard shipping on US orders of $175 or more.

Shipping charges and any applicable promotions will be displayed at checkout before you complete your purchase. Free shipping eligibility is based on the qualifying order subtotal shown at checkout.

Order Tracking

Once your order ships, we'll send you a shipping confirmation email with tracking information. Please allow some time for tracking updates to appear after your package has been accepted by the carrier.

Shipping Destinations

Esthétique Wellness Club currently ships within the United States only. We do not offer international shipping at this time.

Address Accuracy

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at hello@esthetiquewellnessclub.com.

We cannot guarantee address changes once an order has been processed or shipped. Customers may be responsible for additional shipping costs resulting from an incorrect address provided at checkout.

Lost, Damaged, or Delayed Packages

If your package appears lost, arrives damaged, or experiences an unexpected delay, please contact us at hello@esthetiquewellnessclub.com so we can help determine the appropriate next steps.

Carrier delivery estimates are not guaranteed, and tracking information may occasionally take time to update.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible. We cannot guarantee changes or cancellations once an order has begun processing or has shipped.

If an order is eligible for cancellation, any applicable refund will be issued to the original payment method, subject to the circumstances and applicable law.

Questions?

We're happy to help! Contact us at hello@esthetiquewellnessclub.com.